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Robert Mello
Keller Williams Realty
512-971-2202

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    Robert Mello

    M: 512-971-2202

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TERMS OF USE

Last revised: March 6, 2024

PLEASE READ THE FOLLOWING CAREFULLY. YOUR USE OF THIS WEBSITE, ANY SUB-DOMAINS OF THIS WEBSITE (COLLECTIVELY REFERRED TO AS THE "WEBSITE"), AND ANY SERVICES (AS HEREINAFTER DEFINED) DESCRIBED IN THIS AGREEMENT, IS CONDITIONED UPON YOUR ACCEPTANCE OF THIS AGREEMENT WITHOUT MODIFICATION. BY ACCESSING OR USING THE WEBSITE OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE (THE "AGREEMENT"). IF YOU DO NOT AGREE TO THIS AGREEMENT, DO NOT USE THIS WEBSITE OR THE SERVICES.

IF YOU HAVE NOT READ THIS AGREEMENT, DO NOT UNDERSTAND OR AGREE TO BE BOUND BY THIS AGREEMENT, OR ARE NOT ABLE TO CONSENT TO BE BOUND BY THIS AGREEMENT (E.G., IF YOU ARE NOT OLD ENOUGH TO ENTER INTO A BINDING LEGAL CONTRACT, OR IF YOU DO NOT HAVE THE AUTHORITY TO BIND THE ENTITY ON WHOSE BEHALF YOU ACCESS THIS WEBSITE), DO NOT USE THE WEBSITE OR SERVICES.

  1. Scope and Acceptance

    Anyone who accesses or uses the Website or Services is a "User." This Agreement is between Keller Williams Realty ("Company," "Us," "Our," or "We") and either (1) the User, or (2) if the User is acting as an authorized representative of a legal entity, then that legal entity (in either case, the "you" or "your"), and applies to your access to, and use of, the Website and Services, so please read it carefully. This Agreement does not alter in any way the terms or conditions of any other agreement you may have with the Company or its affiliates for services, products or otherwise. We reserve the right to change or modify this Agreement and the Website, at any time. If we decide to change the Agreement, we will post a new version on the Website and update the date. Any changes or modifications will be effective immediately upon posting of the revisions on the Website, and you waive any right you may have to receive specific notice of such changes or modifications. Your use of the Website or Services following the posting of changes or modifications to the Agreement will constitute your acceptance of the revised Agreement. Therefore, you should frequently review the Agreement, including applicable policies, from time-to-time to understand the terms and conditions that apply to your use of the Website and Services. If you do not agree to the amended terms, you must immediately stop using the Website and Services. You agree that your sole and exclusive remedy with respect to any changes to this agreement is to discontinue use of the Website and Services.

    If you are accessing or using the Website and Services on behalf of any business, organization, or other entity of any kind, you represent and warrant that you are authorized (a) to accept these terms on its behalf and (b) to bind such business, organization, or entity to this Agreement.

    The Website and Services are not intended or authorized for use by persons under the age of eighteen (18). By using the Website or Services, you represent and warrant that you are eighteen (18) years of age or older and that you agree to and agree to abide by all of the terms and conditions of this Agreement. If we believe that you are under the age of eighteen (18) or that you are not old enough to consent to and be legally bound by this Agreement, we may, at any time, in our sole discretion, and with or without notice: (i) terminate your access to or use of the Website and Services (or any portion, aspect, or feature thereof), or (ii) delete any content or information that you have posted through the Website.

  2. Privacy

    We believe strongly in providing you notice of how we collect and use your data, including personally identifiable information, collected from the Website and Services. Company's Privacy Policy, located at https://www.bobbymello.org/privacy, describes how Company will collect, use, share, or otherwise process the personally identifiable information it will collect from you and further provides any opt-out mechanisms available to you. You hereby acknowledge that you have read Company's Privacy Policy and give your consent for Company to collect, use, share, or otherwise process your personally identifiable information in accordance with Company's Privacy Policy. The Privacy Policy may be changed from time to time and is effective immediately upon posting such changes to the Website.

    In the event Company cannot provide you with the Services set forth in this Agreement you direct Company to disclose your personally identifiable information to Market Leader Group Inc., provided that Company obligates Market Leader Group to use that personally identifiable information only for the following limited purposes: (1) contacting you to confirm whether you are still interested in receiving the Services, (2) connecting you with another real estate agent that has hired Market Leader Group, Inc. as a service provider to find people such as yourself to whom that real estate agent can offer its Services, or (3) further disclosing your personally identifiable information to one of the corporate affiliates specifically identified in Market Leader Group, Inc.'s privacy policy, provided that Market Leader Group, Inc. obligates that corporate affiliate to use that personally identifiable information only for the limited purpose of connecting you with another real estate agent that has hired that corporate affiliate as a service provider to find people such as yourself to whom that real estate agent can offer its Services. Please refer to Market Leader Group Inc.'s privacy policy located at https://www.marketleader.com/privacy/ for information about their privacy practices and your rights with respect to the personally identifiable information that they receive. Your direction under this paragraph may be revoked at any time by following the process set forth in the "Exercising Your Rights" Section of Company's Privacy Policy or through similar procedures set forth in Market Leader Group, Inc.'s privacy policy.

  3. Services

    Through your use of this Website or otherwise, Company may, upon your request, provide (a) general home selling and purchasing advice, (b) information on market conditions, (c) information on availability of homes in the area, and (d) other information and requested services related to the consumer real estate market (individually or collectively, the "Services"); provided that the Services do not include anything that is covered by an agreement under which a real estate agent agrees to represent you as a buyer or seller of real estate.

  4. Account Information and Security

    In order to use certain areas of the Website and Services, we may ask you to create an account and select a password and/or provide us with certain personally identifiable information. This information will be held and used in accordance with the Privacy Policy. By filling out any forms on the Website, providing information to us or making any inquiry, you acknowledge that we have an established business relationship and you expressly consent to being contacted by us, or by our service providers on our behalf, whether by phone, mobile phone, email, mail, texting or otherwise.

    By agreeing to receive SMS Marketing communication on the SMS opt-in form, you expressly consent to receive real estate updates and marketing text messages from the Keller Williams Realty at the mobile number you provide. You may opt-out of SMS marketing communication by replying STOP to any text message from the Website. Text HELP for help. Consent is not required to access the Website as a User. No purchase is required to receive marketing messages. Messaging frequency varies. Messaging and data rates may apply. Carriers are not liable for any delays or undelivered messages.

    You agree that you will provide us with accurate, complete, and updated information on your account. You are responsible for maintaining the security of your account. We recommend that you do not share your account details or your password with others. YOU ARE SOLELY RESPONSIBLE FOR ANY ACTIVITY ASSOCIATED WITH YOUR ACCOUNT, WHETHER OR NOT AUTHORIZED BY YOU, INCLUDING CONTENT PUBLISHED OR PURCHASES MADE THROUGH YOUR ACCOUNT.

    Please notify us immediately of any actual or suspected loss, theft, fraud, or unauthorized use of your account or account password.

    Please note that if a "Public Area" is available on the Website, such as a forum, message board, or other community area that allows User posts, you are solely responsible for any information, text, photos, content or material that you upload, post or transmit to such area. You are also responsible for your reliance on any communications found in such areas. If you feel you or someone is in danger, or you believe illegal conduct may take place or has taken place, you should contact your local law enforcement agency immediately.

  5. Operation

    The specific features and functionality of the Website are dynamic and may change from time to time. We reserve complete and sole discretion with respect to the operation of the Website. We reserve the right to change terms and warranties without notice. We also reserve the right to withdraw, suspend, or discontinue any functionality or feature of the Website at any time.

  6. Inaccuracies on the Website and Service and Property Listing Data

    The Website may include inaccuracies or errors, and additions, deletions, and alterations could be made to the Website by unauthorized third parties or otherwise. Although we attempt to ensure the integrity of the Website, the Company does not make any warranty as to the timeliness, completeness, or accuracy of the Website or any of the content on the Website. Specifically, any real estate listing data provided to you in connection with the Website and Services is not intended to be a representation of the complete Multiple Listing Service ("MLS") data for any of our MLS sources. The Company is not liable for, nor do we warrant, the accuracy of any listing data or other data or information found on the Website, and all such information should be independently verified. The information provided in connection with the Website and Services is for the personal, non-commercial use of consumers and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. Some properties which appear for sale on this Website may no longer be available because they are under contract, have sold, or are no longer being offered for sale. If you believe any portion of the Website includes an error or inaccuracy, please notify us.

  7. Availability of the Website and Service

    It is not possible to operate the Website with 100% guaranteed uptime. We will make reasonable efforts to keep the Website operational. However, certain technical difficulties, routine site maintenance and upgrades, and other events may, from time to time, result in interruptions to or outages of the Website. In addition, we reserve the right at any time, and from time to time, to modify or discontinue (on a temporary or permanent basis) certain functions of the Website and Services, with or without notice. You agree that the Company shall not be liable to you or to any third party for any direct or indirect consequence of any modification, suspension, discontinuance of, or interruption to the Website or Services.

  8. Technical Requirements

    Use of the Website requires Internet access through your computer or mobile device. You are responsible for all charges for Internet or mobile access resulting from your use of the Website, including from any notifications provided by the Website. The Company does not warrant that the Website will be compatible with all devices or will be supported by all mobile carriers. You may be required to have JavaScript, cookies, or other technologies enabled to use certain features of the Website; if you do not have or do not implement or enable these technologies, certain features of the Website may not be functional for you.

  9. Proprietary Rights

    The content, structure, "look and feel," and all other elements of the Website are either owned or licensed by the Company and are protected by copyright and other intellectual property laws of the United States and other jurisdictions. You may not sell, license, distribute, copy, publish, publicly perform or display, modify, adapt, translate, or create derivative works from, or otherwise make unauthorized use of, the Website or any portion thereof without the express prior written consent of the Company. The Company reserves all rights not expressly granted in this Agreement. You shall not acquire any right, title or interest to the Website or any portion thereof, whether by implication, estoppel, or otherwise, except for the limited rights set forth in this Agreement. You acknowledge that the Company will aggressively enforce intellectual property rights with respect to the Website to the fullest extent of the law.

  10. Permitted Use

    Subject to the terms of this Agreement, you are granted a limited, personal, non-exclusive, non-sublicensable, non-assignable, non-transferable, and revocable license to access and use the Website, Services, and all materials available on or through the Website ("Website Materials") solely for your own personal use in accordance with the license scope and use restrictions specified in this Agreement and any other applicable agreement between you and us. You may not use the Website, Services, or any Website Materials for commercial purposes. You agree not to use the Website, Services, or Website Materials for any unintended purpose, for any unlawful purpose, or in any way that might harm, damage, or disparage any other party, including the Company, its affiliates, and all of its suppliers. Without limiting the preceding sentence, you agree that you will not do, or attempt to do, any of the following, unless expressly authorized by us to do so: (a) alter or modify the Website, or make any electronic reproduction, adaptation, distribution, performance, or display of the Website, or any portion thereof, except to the extent permitted by the intent and functionality of the Website or as required for the limited purpose of reviewing material on or interacting with the Website for the intended purpose of the Website; (b) sell, rent, lease, transfer, distribute, or assign to any third party any rights to the Website, Services, or related materials; (c) remove or modify any proprietary notice or labels on the Website, or related materials, including author attribution and copyright notices, or use any of our trademarks as meta-tags on any other website or application; (d) use the Website or Services for comparative or competitive research purposes; I copy, modify, or erase any information contained on computer servers used or controlled by us or any third party except to the extent permitted by the intent and functionality of the Website; (f) use the Website or Services to violate any legal right of any third party, including any publicity or privacy right, copyright, or other intellectual property right, or to take any action that is harassing, libelous, defamatory, abusive, tortious, threatening, harmful, or otherwise objectionable; (g) access or use any password-protected, secure, or non-public areas of the Website, or access data on the Website, not intended for you, except as specifically authorized in writing by us; (h) impersonate or misrepresent your affiliation with any person or entity, or allow a third party to use your identification or to pretend to be you; (i) use any automated means (including screen and database scraping, spiders, robots, crawlers, bypassing "captcha" or similar precautions, and any other automated activity with the purpose of obtaining information from the Website) to access or use the Website, or display the Website, or portions thereof (e.g., deep linking, framing, scraping, etc.), without our express written permission; (j) attempt to or actually disrupt, impair, or interfere with the Website, Services, or any information, data, or materials posted or displayed by us; (k) attempt to probe, scan, or test the vulnerability of the Website or breach any implemented security or authentication measures, regardless of your motives or intent; (l) attempt to interfere with or disrupt access to or use of the Website or Services by any User, processor, host, or network, including, without limitation, by submitting a virus, worm, Trojan horse, or other malicious code; (m) post any content to the Website that: (i) includes any profane, obscene, defamatory, discriminatory, threatening, menacing, harassing, or violent content; (ii) depicts or suggests nudity or sexual acts; (iii) promotes hatred, including against members of a protected group under federal, state, or local law (such as, for example, a group defined by race, gender, or national origin); (iv) is objectively shocking or disgusting; (v) depicts or suggests presently occurring illegal activity; (vi) includes unlicensed proprietary content of a third party, including, e.g., third-party content protected by copyright or trademark for which you do not have a license; (vii) breaches any duty of confidentiality you may have to a third party (e.g., discloses private information about a third party without consent); or (viii) is contrary to the Company's mission; or (n) use the Website or Services in any manner whatsoever that could lead to a violation of any federal, state, or local laws, rules, or regulations.

  11. Submissions

    You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information regarding the Company or the Site provided by you to us in the form of postings on the Website, e-mail, or other communications or submissions are unsolicited and non-confidential. The Company will own exclusive rights, including all intellectual property rights, in and to such submissions, and we will be entitled to the unrestricted use of such submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

  12. User Content

    We may, at our sole discretion, permit Users to post, upload, publish, submit, or transmit text, graphics, photos, audio, video, or other content (collectively, "User Content"). By making available any User Content on or through the Website, you hereby grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense (through multiple tiers), to view, use, copy, distribute, publicly display and perform, transmit, stream, broadcast, adapt, modify, create derivative works of, and otherwise exploit such User Content on, through, or by means of the Website. We will not pay you for any User Content and we do not claim any ownership rights in any such User Content. Nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit such User Content independent of the Website. You acknowledge and agree that you are solely responsible for all User Content that you make available through the Website. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available through the Website or you have all rights, licenses, consents, and releases that are necessary to grant to us the rights in such User Content, as contemplated under this Agreement; (ii) neither the User Content nor your posting, uploading, publication, submission, or transmittal of the User Content or our use of the User Content (or any portion thereof) on, through, or by means of the Website will infringe, misappropriate, or violate any patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation; (iii) all User Content complies with the permitted use of the Website under this Agreement; and (iv) the User Content does not include any false or misleading information and was not submitted under false pretenses. We may, but are not obligated to, (a) record, monitor, modify, or disclose User Content; (b) investigate a complaint that User Content violates this Agreement, and determine in our sole discretion whether to remove the User Content or take other action; (c) remove User Content if we determine in our sole discretion that a violation of the Agreement has occurred or may occur in the future; and/or (d) terminate a User's access to the Website (or any portion thereof) if he or she has violated this Agreement.

  13. Third Party Content

    The Website may contain or display various materials and content from third parties, including advertising and promotional content ("Third Party Content"). The mere display on or through the Website of such Third Party Content does not in any way imply, suggest, or constitute any sponsorship, endorsement, or approval by us of any third party or any affiliation between any such third party and us. Furthermore, in using and accessing the Website, you agree that we are not in any way responsible for the timeliness, completeness, or accuracy of Third Party Content. Our display of specific Third Party Content does not suggest a recommendation by us of the third party or any products or services offered by the third party. Your interaction with any third party accessed through the Website (whether online or offline) is at your own risk, and we will not have any liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third party or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third party. The Website may also contain references or links to third-party properties, such as real properties and websites and other online services, not controlled by us. Such references and links are provided solely as a convenience to you and such references and links should not be considered endorsements or recommendations of such third-party properties. You acknowledge and agree that we are not responsible for any aspect of the information or content contained in any third-party properties. You agree that we are not responsible for any injury, harm, damages, or negative experience you may encounter by accessing, visiting, or using such third-party properties. If you access, visit, or use any third-party properties referred to on the Website, you do so at your own risk. For the avoidance of doubt, this Agreement applies solely to the Website and does not apply to any third party website that may be accessed via third party links on the Website. We encourage you to review the third party agreements of any third party website you choose to access, as their agreements may differ from ours.

  14. Disclaimers

    YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF THE WEBSITE, SERVICES, AND WEBSITE MATERIALS ARE AT YOUR SOLE RISK. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, THE WEBSITE (INCLUDING ALL WEBSITE MATERIALS, THIRD-PARTY CONTENT, AND ALL PRODUCTS AND SERVICES PROVIDED ON OR THROUGH THE WEBSITE) ARE PROVIDED ON AN "AS IS" AND AN "AS AVAILABLE" BASIS. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, THE COMPANY, ITS AFFILIATES, AND ALL OF ITS SUPPLIERS DO NOT MAKE, AND HEREBY DISCLAIM, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) THE WEBSITE; (B) ANY LINKS, INFORMATION, AND MATERIALS ON THE WEBSITE (INCLUDING WEBSITE MATERIALS, USER CONTENT AND THIRD PARTY CONTENT); AND (C) ANY PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE, OR ANY PORTION THEREOF, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED THROUGH THE WEBSITE ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. THE COMPANY IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT, OR PHOTOGRAPHY. THE COMPANY DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. IN NO EVENT SHALL ANY THIRD PARTY THAT MAY HOST THE WEBSITE ON BEHALF OF THE COMPANY BE LIABLE TO YOU FOR ANY OF THE PRODUCTS, SERVICES, CONTENT OR INFORMATION PROVIDED THROUGH THE WEBSITE OR OTHERWISE PROVIDED BY OR ON BEHALF OF COMPANY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

  15. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OR ANY OF ITS PARTNERS, SUPPLIERS, ADVERTISERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNEES BE LIABLE TO YOU (INCLUDING ANY OF YOUR PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNEES) FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING IN CONTRACT, EQUITY, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING FROM DELAY, LOSS OF GOODWILL, LOSS OF OR DAMAGE TO DATA, INTERRUPTION IN USE OR AVAILABILITY OF DATA, LOSS OF USE OF MONEY OR USE OF PRODUCTS, LOST PROFITS, REVENUE OR SAVINGS (ACTUAL OR ANTICIPATED), OR OTHER ECONOMIC LOSS ENSUING FROM OR IN CONNECTION WITH (A) THE WEBSITE; (B) ANY LINKS, INFORMATION, AND MATERIALS ON THE WEBSITE (INCLUDING WEBSITE MATERIALS, USER CONTENT AND THIRD PARTY CONTENT); AND (C) ANY PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE, OR ANY PORTION THEREOF, EVEN IF ANY OF THEM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. IF, DESPITE THE FOREGOING LIMITATION OF LIABILITY FOR DAMAGES, A COURT OR OTHER TRIBUNAL OF COMPETENT JURISDICTION DECIDES TO AWARD MONETARY DAMAGES TO YOU FOR ANY CLAIM OR CAUSE OF ACTION ARISING FROM THE SAME, THE AMOUNT OF MONETARY DAMAGES FOR SUCH CLAIM OR CAUSE OF ACTION SHALL BE NO GREATER THAN ONE HUNDRED U.S. DOLLARS ($100).

  16. Indemnity

    YOU UNDERSTAND AND AGREE THAT YOU ARE PERSONALLY RESPONSIBLE FOR YOUR BEHAVIOR IN CONNECTION WITH USE OF THE WEBSITE AND SERVICES. YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY, ITS AFFILIATES, AND ITS DIRECTORS, OFFICERS, PARTNERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ALL CLAIMS, DEMANDS, LAWSUITS, DAMAGES, LIABILITIES, LOSSES, COSTS, OR EXPENSES (INCLUDING, BUT NOT LIMITED TO, REASONABLE FEES AND DISBURSEMENTS OF COUNSEL AND COURT COSTS), JUDGMENTS, SETTLEMENTS, AND PENALTIES OF EVERY KIND ARISING FROM OR RELATING TO ANY BREACH OF THIS AGREEMENT AND ANY ACTIVITY RELATED TO YOUR USE OF (A) THE WEBSITE; (B) ANY LINKS, INFORMATION, AND MATERIALS ON THE WEBSITE (INCLUDING WEBSITE MATERIALS, USER CONTENT AND THIRD PARTY CONTENT); AND (C) ANY PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE, OR ANY PORTION THEREOF.

  17. Termination

    You agree that we may, in our sole discretion and without prior notice, terminate your access to or use of the Website and Services at any time and for any reason, with or without cause. This right is in addition to any other remedies we may have at law or in equity. You consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances, without the need for a bond. You agree that we will not be liable to you or to any third party for termination of your access to, or use of, the Website or Services as a result of any breach of the Agreement or for any reason at all.

  18. Copyright Infringement

    We take copyright violations very seriously. We may remove material from the Website that appears in our sole discretion to infringe upon the copyright or other intellectual property rights of others, and we may terminate the access rights of any infringer. If you believe a work protected by a U.S. copyright you own has been posted on the Website without authorization, or has been mistakenly removed, you may notify our copyright agent as provided below, and provide the following information: (a) a physical or electronic signature of the person authorized to act on behalf of the copyright owner; (b) identification of the copyrighted work or works claimed to have been infringed, or mistakenly removed; (c) a detailed description of the material you claim is infringing, or has been mistakenly removed, together with information sufficient to enable us to locate it, including the URL where the infringing material appears; (d) your name, mailing address, telephone number, and e-mail address; (e) a statement by you that you believe in good faith that the copyrighted material identified is being used in a manner that is not authorized by the copyright owner, its agent or the law, or has been mistakenly removed; and (f) a statement by you that the above information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright allegedly infringed. To notify us of claimed copyright infringement, or to file a counter-notice in response to a takedown, please contact us at DMCA@marketleader.com.

  19. International Use

    The servers and the operations of the Company are located primarily in the United States and the policies and procedures of the Company are based primarily on United States law. Because of this, the following provisions apply specifically to Users located outside of the United States: (i) you consent to the transfer, storage, and processing of your information (including submissions and personally identifiable information) to and in the United States and/or other countries; (ii) if you are using the Website from a country embargoed by the United States, or are on the United States Treasury Department's list of "Specially Designated Nationals," you are not authorized to access or use the Website; and (iii) you agree to comply with all local laws, rules, and regulations including all laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Website. The Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject the Company to any registration requirement within such jurisdiction or country.

  20. Dispute Resolution
    1. Initial Dispute Resolution Process. We intend to resolve any and all disputes that may arise between us and Users in a cost-effective and non-disruptive manner, preferably without the time and expense of litigation. Toward this end, you agree to the following dispute resolution procedure. If you are unable to resolve any dispute in the ordinary course of business, you shall send a written notice to us in which you outline the issues in dispute, enclose any relevant documents, and state the requested relief. We shall respond promptly with responsive information from its perspective. You and the Company shall communicate promptly following the delivery of the response, and as often as you and the Company mutually deem necessary or desirable thereafter, in an attempt to resolve the matter.
    2. Class Action Waiver. You and the Company agree that any proceedings to resolve or litigate any dispute, whether through a court of law or alternative dispute resolution, shall be solely conducted on an individual basis. You agree that you will not seek to have any dispute heard as a class action, representative action, collective action, private attorney general action, or similar action.
    3. Wavier of Jury Trial. THE PARTIES UNDERSTAND THAT BY ENTERING INTO THIS AGREEMENT, BOTH PARTIES ARE GIVING UP A RIGHT TO A JURY TRIAL.
  21. Miscellaneous.
    1. Applicable Law and Venue. This Agreement and any action related to this Agreement will be governed by the laws of the state in which the Company is located, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree and consent that jurisdiction, proper venue, and the most convenient forums for all claims, actions, and proceedings of any kind relating to the Website, Services, or this Agreement will be exclusively in the federal or local courts located in the state in which the Company is located.
    2. Entire Agreement. This Agreement (including all rules, policies, terms, and conditions incorporated herein by reference) constitutes the entire agreement between you and us relating to the subject matter hereof, and supersedes any and all prior agreements, negotiations, or other communications between you and us, whether oral or written, with respect to the subject matter hereof.
    3. Severability. In the event that any provision of this Agreement is held to be invalid or unenforceable, then: (a) such provision shall be deemed reformed to the extent strictly necessary to render such provision valid and enforceable, or if not capable of such reformation, shall be deemed severed from this Agreement; and (b) the validity and enforceability of all of the other provisions hereof shall in no way be affected or impaired thereby.
    4. Waiver. No failure or delay in enforcing any provision, exercising any option, or requiring performance shall be construed to be a waiver of that or any other right in connection with this Agreement.
    5. Assignment. You may not assign, by operation of law or otherwise, any rights or delegate any duties under this Agreement to any third party, including in connection with a merger or change of control, without prior written consent by us. Any purported assignment lacking such consent will be void at its inception. We may assign all or part of its rights and/or delegate all or part of our duties under this Agreement to any party, at any time, and in our sole discretion, upon notice of assignment by posting such notice on the Website.
    6. Third Party Beneficiaries. This Agreement is intended for the benefit of you and the Company and you and the Company's respective permitted successors and assigns. This Agreement is not for the benefit or detriment of, nor may any provision hereof be enforced by or against, any other person or entity, including but not limited to any third party that may host the Website on behalf of the Company.
    7. English Language. The parties have required that the Agreement and all documents relating thereto be drawn up in English. Les parties ont demandé que cette convention ainsi que tous les documents que s'y rattachent soient rédigés en anglais.
Keller Williams Realty 1801 S. Mopac Ste. 100, Austin, TX 78746 O: (512) 971-2202

Each Office is Independently Owned and Operated

BOBBY MELLO - THE REALTOR’S® REALTOR®

Known to many agents as the realtor’s realtor®, active agents often turn to him for guidance and advice, even retired agents turn to him to handle their real estate transactions and those of their family members.

WHAT IS IT THAT BOBBY MELLO HAS THAT MOST AGENTS AND BROKERS WANT?

HIS VAST KNOWLEDGE AND EXPERIENCE IN AUSTIN REAL ESTATE, AND THE IMMENSE SKILL SET OF A MASTER STRATEGIST AND TACTICIAN IN CONTRACT NEGOTIATIONS.

There are thousands of real estate agents serving Austin and the surrounding areas but only a precious few have over 35 years of construction and real estate experience. Fewer still have actually built homes and duplexes themselves, and have the intimate knowledge of what it takes to build a quality home.

He’s seen Austin change dramatically over the last 31 years, through real estate booms and busts, watched neighborhoods go up and down, saw first hand how homes held up or fell apart over the years, carefully noting which builders built a great quality home, and those that fell sadly short.

Whether buying or selling a home, he’s one of the very few who can provide the critical insider information that’s desperately needed in buying/selling a home successfully and smoothly, regardless of economic and market cycles.

In the late 1990’s, he was asked to mentor a handful of new agents to provide critical information such as detailed intelligence on areas and builders, the strategies and art of negotiating successfully, and the quality of homes and neighborhoods for various areas in and around Austin. One of those mentored became the Keller Williams Rookie Agent of the Year – Nationally. Sadly, because of time constraints, Bobby restricts his mentoring to his clients only.

ARE YOU THINKING ABOUT SELLING HOME?

Call Bobby at (512) 971-2202, and take advantage of an award winning, highly lauded agent. You will discover, just as many of his clients have, that his formidable skills and phenomenal experience can be put to tremendous effect in the marketing and advertising of your home – helping you get the most for your home, regardless of the economic cycle.

A master strategist and tactician, home sellers have repeatedly counted on Bobby’s skills and experience in developing the tailored marketing plans to successfully price, prepare, showcase, advertise and sell their home. Bobby will make sure you know exactly how your transaction is going, and will carefully guide you from beginning to end.

WHAT ARE HOME SELLERS SAYING ABOUT BOBBY? The following excerpts are from actual letters received by Keller Williams Realty Management:

“We would like to express our sincere appreciation for the extraordinary hard work Robert (Bobby) Mello did selling our home…Bobby was extremely professional and always a fiduciary for us, keeping our interest in mind. His persistence and expertise sold our home in a short time during a very difficult market. It was a pleasure to have a real estate professional working for us with such diligence and knowledge. We have already recommended Bobby to everyone we know in the home market…” Susan and Tim H.

“At the initial interview with you, we were very pleased with all of the research and logistics presented concerning our ‘fit’ within the neighborhood and within the Austin Market, etc. The impressive ‘education’ that you gave us on the history, current status and future expectations for the Austin housing market was greatly appreciated. As you were told then, there was no reason for us to look any further. We knew for sure you would do a great job of selling a great house. And that is just what you did! We truly appreciate the fast work and the quick communications you maintained. We thought the house was advertised and presented well in the flyers, video, etc. Your advice to us on how to present it certainly paid off. A house priced right, a contract in four days and a closing in 18 days. What more could we ask? Thanks for all that you did to make this as pleasant a journey as we could have ever hoped for, and especially for getting us the price that you did…” Rita C. and Mary W.

“We just wanted to again express our thanks for all your diligent efforts to get our house SOLD! We are most appreciative for all the open houses, signs, balloons, etc. along with your strategic planning to get a done deal! Thank you!” Ann & Harvey H.

“From the beginning he was there when we needed him. We could reach him whenever we needed to. He worked with us professionally and courteously from the sale of our old home to the purchase of our new home. We really appreciated his kindness and valued opinions along the way…” Marie B.

“Bobby was energetic, sensitive, and thoroughly competent. He responded quickly and professionally to all our needs and requests. While he was thoroughly prepared, he was also open to our suggestions…With Bobby’s help, we found our dream house, and sold our house in one day at a very good price. All of this took place within a two month period, thanks to Bobby’s energy and enthusiasm for his work. We would unhesitatingly recommend Bobby to friends who were looking for a Realtor®...” Holly B. & Matt K.

Finally, here’s a letter from Shawn, the son of a successful Dallas Realtor:

“Bobby recently helped me sell my house on Aster Pass. I was discouraged and in a rough place when I decided to trust in Bobby. He told me that he could help me, and to trust in him – That he wanted to help me do the impossible, and that is what he did! His knowledge and business savvy was amazing, but his talent is lifting people to a higher level. ‘Sealing the Deal’ is great, but when people walk away knowing that they were cared for and shown true dedication to their best interest…well that something else entirely! I am one of the ones who feel forever changed – going through this process with Bobby. I am lucky! He took me by the hand and walked me through it. Through a process that can be frightening and leave you feeling helpless. I listened to his suggestions, followed his instructions, and my house only showed 3 days! It closed in less than 30 days! I will refer him indefinitely! I envy Bobby’s next clients!” Shawn C.

ARE YOU NEW TO AUSTIN? ARE YOU A FIRST TIME HOME BUYER? You’ll have questions, call Bobby at (512) 971-2202 for the answers.

Of all the people involved in real estate, first time home buyers, and those buyers new to Austin, are the most vulnerable – and will have the most to benefit from Bobby’s help. Bobby will carefully guide them through the entire process so they know not only what to do and when to do it, but what to watch out for (an absolute must in today’s problematic financial arena). Buyers will be amazed by Bobby’s incredible knowledge of the builders, the quality of their homes, how they’ve aged over the years, and how the neighborhoods have improved or declined over the years, and a host of other absolutely critical pieces of intelligence each buyer needs to make the right home choice.

Bobby strongly believes in mentoring his clients, training them to look at the property objectively from several perspectives:

  1. Builder View: What is the property like in terms of construction quality? Who built it? Was it a good builder during this era? What are the strengths? What are the problems we should watch out for?
  2. Architectural Perspective: How well is it designed? Is the home plan well balanced? Does it flow evenly, or is it all walls, halls and rambling? What are the strengths and weaknesses? What are people looking for? Trends?
  3. Pre-Inspection View: What should we be looking for in terms of structural problems? Termite Problems? What can we expect from this home? What problems are predominant in this area? What are the problems that are typical for this for this builder, for this neighborhood?
  4. Realtor® View: How much is this house really worth? How much can we get them to come off the price, etc? How has the neighborhood fared over the last few years? Why would someone want to buy this home from me years later?
  5. Contractor/Repair Perspective: What are some of the major repairs that have to be made? How much will they cost? Who can we trust to do them?

KNOWLEDGE IS POWER: Bobby understood years ago that it’s not just the right house at the right price, but the Buyer must be ready to buy. Although reasons vary, often first time home buyers hesitate because they just don’t have enough knowledge and/or experience to confidently make a decision one way or another. This is absolutely normal, and the only cure is Bobby’s patient, fun, hands on approach in training his buyers to think like a home builder, inspector, real estate agent, etc. and deconstruct every home that is toured. As the buyer tours property after property, neighborhood after neighborhood, they will soon develop the knowledge and confidence they need in finding and purchasing “THE” home.

WHAT DO FIRST TIME HOME BUYERS AND BUYERS NEW TO AUSTIN HAVE TO SAY ABOUT WORKING WITH BOBBY? The following excerpts are from actual letters received by Keller Williams Realty Management:

“You did a wonderful job. We are living in a home that we thoroughly enjoy for a price that leaves us money to play with…Thank you for being so patient with us and all of our questions. Being first time home buyers can be overwhelming. You worked around our hectic schedules, and we especially appreciate that. Again thank you so much for everything. We will definitely try to send people your way.” Marla & Dave F.

“We are new to the Austin area and were uncertain of where to search for a home. Bobby listened to us describe our ideal home setting and he was invaluable in helping target the neighborhoods and home styles that fit our interests and needs. Bobby’s experience was also very important in helping us find the high quality construction we were seeking. Bobby made our home search process fun, informative, and productive. Bobby acted quickly and capably once we found our perfect home. He handled the negotiations like a pro! He guided us through the entire process and we’re now the proud home owners of the most beautiful home we could have imagined. We offer our sincere thanks to Bobby Mello and Keller Williams for handling the home purchase transaction in a professional manner, while also treating us with care and compassion. Thank you!” Scott M. & Jeri M.

“We met Bobby at an open house where he me impressed us with his knowledge and willingness to share it with us. Bobby continued to share his knowledge on every home walk-through and we appreciated his honest and fair assessment of each home. As first time homebuyers we were new to the process and required some extra hand holding. Bobby always listened to what was important to us and responded to our every request…We were very pleased with Bobby’s representation. He secured the deal for us and stayed on top of all the in and outs of the process. We especially appreciated his availability throughout the process and willingness to talk through our many questions.” Amber G.

“We would like to express our sincere appreciation to Keller Williams Realty for the extraordinary service provided by Bobby Mello on our behalf in helping us find and purchase our first home. Mr. Mello tirelessly showed us home after home during our extended search, patiently educating us every step of the way. When we finally found THE house, Bobby’s real estate expertise and outstanding negotiation skills secured it for us an exceptional price…We have no doubt that you also recognize Bobby’s deep industry knowledge, high ethical standards, and unwavering ability to exceed his clients’ expectations. He proved himself a reliable confidant who unfailingly kept our best interest in mind. In short, we cannot recommend Bobby Mello highly enough.” Cleo & Stephen P.

IF YOU THINK ALL REAL ESTATE AGENTS ARE THE SAME, IT’S OBVIOUS YOU HAVEN’T WORKED WITH BOBBY MELLO.

Even experienced home buyers and sellers noticed immediately how different Bobby is from all the other agents. His vast knowledge, experience and background combined with his phenomenal enthusiasm and work ethic set Bobby completely apart from all the other agents. Often, they are quick to comment on this. Once more, the following excerpts are from actual letters sent to Keller Williams Realty Management:

“I would like to highly commend Bobby Mello for his willingness to share his wealth of professional knowledge and especially for his patience while working with a couple of neophytes. Bobby was the second realtor® we contacted after a disappointing first encounter. We never considered calling another. He would be our only choice in the future.” William W.

“My wife and I would like to make you aware that our house hunting experience with your agent Bobby Mello was outstanding. Monica and I have dealt with many realtors® over the years and have never before had the benefit of someone who worked as hard on our behalf. Not only that, but Bobby gave us an education in home construction, home buying in general, and home buying in Austin that was so empowering we are looking at all of Bobby’s predecessors with a suspicious eye. Why didn’t they furnish us with such a comprehensive education? The fact that Bobby is friendly, outgoing and personable are just icing on the cake. We would not hesitate to use Bobby’s services again and would recommend him to other home buyers and sellers with utmost confidence.” Richard and Monica C.

“I just wanted to let you know what an asset you have in Robert (Bobby) Mello. We were in the process of getting our house ready to market but had not yet contacted a realtor® when the house across the street went on the market. Bobby was the listing agent. Needless to say we watched the activity across the street with great interest. My wife and I both commented that we had never seen a realtor® work so hard. Bobby held open houses (on Saturday AND Sunday) for several weekends in a row. On one of these weekends, I found the time to play the “nosy neighbor” role and walked over to take a look at the house and visit with Bobby. When I returned, I told my wife that I’d found our realtor®. It was clear to me that Bobby knew his business and was someone that we could work with…We enjoyed working with Bobby during entire process. He gave us the direction we needed to get the house ready to market and he kept the stress level at exactly the right level of intensity until we got it done. During the negotiations, he clearly explained the options and strategies available to us and made recommendations but the final decisions were ours…We are completely satisfied with the experience. Our only regret is that we didn’t get Bobby involved earlier in the process.” Karl H.

“We signed on our house yesterday and look forward to our new home. It would not have been such an effortless experience if it were not for the exceptional skills of our realtor®, Robert (Bobby) Mello… as a seasoned ‘real estate hobbyist’ I was immediately impressed with his knowledge of the building industry, knowledge of property inventory in our neighborhood (building issues/sales values), and his ability to answer my real estate questions that other agents had not been able to provide. Bobby provided valuable information to me with usual vigor for life and I remember thinking that he was passionately involved in his work and was one of the few agents I’ve met over the years that looks forward more to ‘finding the special deal for YOU’, or even the ‘hunt for THE house’ than to the final end product. He enjoys the ‘adventure’ as much as I do – and real estate is my ‘hobby’, not daily work. It was so refreshing working with Bobby because of his enthusiasm and sincere love of his work…We do feel that Bobby’s experience in ‘dealing’ during the offer/counter process saved us considerable money. He also met several of the service providers at the house (while we were at work) so we could offer the seller official estimates of needed repairs. As he always says enthusiastically, ‘I’m there for you’, well, HE IS!! …I look forward to referring him to friends and I will know that they are getting superb service form a terrific guy who happens to be a top real estate agent!!” Sue. B.

WHETHER YOU’RE SELLING YOUR HOME AND/OR BUYING ONE, SEE WHAT THESE PEOPLE AND MANY MORE ARE RAVING ABOUT – CALL BOBBY MELLO AT (512) 971-2202


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